INFRASTRUCTURE

The administrative process drivers and other drivers within, and external to, the health and human service system are designed to create internal value toward efficiencies, as well as to generate innovations in policy and practice, administration, technology, workforce, finance, and to support seamless data sharing and use within and across department and program boundaries to support continuous quality improvements.

  • A Guide to Building Capacity in Child Welfare Using the CQI Process is a report directed primarily toward child welfare directors and managers responsible for directing, implementing, or overseeing Continuous Quality Improvement (CQI) at a state or local level. The material is also highly relevant to human service program directors that are responsible for applying the CQI process to programs under their purview. In addition, the report will be valuable to others who work on the behalf of children and families, including legislators, human service workers, legal system professionals, educators, researchers, interested citizens, and consumers.   
 
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