An effective strategy establishes the direction, expectations and values from which the workforce operates with discretion, resulting in a more empowered agency that knows where it’s going and why.This leads to stronger and better-aligned workforce behaviors and motivations, a greater degree of internal and external collaboration and greater service flexibility and innovation.
To achieve the strategy, public child welfare agencies need a clear and action-oriented plan for improving the lives of the children, youth and families they serve. They must know how to develop such a plan, make it happen and be clear about how they are impacting outcomes. They must avoid having major crises stall their progress, resolve related debates and tensions, avoid reactive or limited responses to the challenges they face and instill a sense of hope and forward progress among the staff.
This guidance provides a pathway to this reality: everyone in an agency working in synch with a clear and energizing sense of purpose, flexing when needed but then returning to the primary goals, objectives and initiatives that help improve the lives of
children, youth and families.