Human services and workforce development programs have a critical role to play in supporting work for people with disabilities and chronic health conditions. Fortunately, there are many evidence-based strategies for helping these clients prepare for, attain, and retain employment. This webinar will highlight three such strategies being implemented in Washington and North Carolina.
- Watch the recording of the August 24 webinar
Data is everywhere in child welfare but how much of it is accessible? When workers don’t have the information they need, the children they serve are at risk for further trauma. In a worst-case scenario, there could be fatal consequences.
Implementing an approach to utilize “dark data” will help agencies improve outcomes by achieving permanency for youth, reducing social worker turnover and increasing case continuity, enabling agencies to implement new initiatives such as trauma-informed care, and understanding community trends impacting child maltreatment.
Learn how Fairfield County (OH) Child and Adult Protective Services is embracing “dark data” to make informed, confident safety decisions.
- Watch the recording of the June 21 webinar
2017 APHSA Center for Employment & Economic Well-Being (CEEWB) Special Topics Webinar Series
Advancing the integration of our human services and workforce development systems can at times feel like a daunting task. This webinar highlights concrete steps taken by two states and one county to better align their WIOA, TANF, and SNAP Employment & Training programs.
- Watch the recording of the June 15 webinar
Under the Work Support Strategies (WSS) initiative, six diverse states -- Colorado, Idaho, Illinois, North Carolina, Rhode Island, and South Carolina -- received funding and technical assistance to design, test, and implement more effective, streamlined, and integrated approaches to delivering key supports (including health coverage, nutrition benefits, and child care subsidies) for low-income working families.
In an April article from APHSA’s Policy and Practice, Elizabeth Lower-Basch of the Center for Law and Social Policy (CLASP) highlighted lessons learned from WSS to describe how these states achieved large-scale improvement in families’ access to the full package of programs, using opportunities that exist today.
In this webinar, Ms. Lower-Basch will interview Greg Kunz from the Idaho Department of Health and Welfare and Judy Lawrence from the North Carolina Department of Social Services on how they designed, tested, and implemented more effective, streamlined, and integrated approaches to delivering key supports for low-income working families, and what advice they would share with other states undertaking this work.
- Watch the recording of the June 12 webinar
- View the slides (updated after the webinar)
- Module 1: Principles of Integration - Watch the recording
- Module 2: Leadership and Community Partnerships - Watch the recording
- Module 3: Understanding Data and Agency Assessment - Watch the recording
In a time of often shrinking resources and increased demand for health and social services, it is critical that we operate systems that are flexible to changes in funding and are razor focused on outcomes for those we serve. Setting up models which are value-based, is one key lever to ensuring a strong business case for where we are investing our resources and the value to the general public- setting our systems up for success in changing times.
This National Collaborative & KPMG webinar shows participants how value based purchasing (VBP) has been applied and the benefits to doing so through the delivery system reform work and research that both KPMG and Hennepin County’s Health & Human Services’ “Hennepin Health” program have been doing. KPMG has defined early market lessons learned in the path to value; and, Hennepin Health will join the conversation to share how VBP has been applied at the local level through integration of medical, behavioral health and social service interventions, resulting in significant improvements in outcomes for their residents and reductions in costs for the system.
- Watch the recording of the March 23 webinar
Cabarrus County Department of Human Services’ clients were frustrated by a confusing lobby and long waits which had a ripple effect on the agency’s efficiency. Cabarrus County DHS partnered with Northwoods to redesign the lobby, upgrade its appointment management software, and modernize business processes to reduce client and caseworker frustration and process applications for services much faster. Agency leadership has greater visibility into operations to justify requests for staff and resources and improve service delivery.
Michigan’s Department of Health and Human Services (DHHS) is a national analytics leader and has made impressive strides improving their programs. This Optum and National Collaborative webinar highlights Michigan’s CareConnect360, a comprehensive initiative to improve care coordination for Medicaid and DHHS beneficiaries that enables the State and its partners to coordinate care more effectively, provide comprehensive case management, and improve program outcomes.
Deputies Plus Webinar Series
Click here for Deputies Plus Webinars from 2016
To view upcoming webinars available to the public, please visit our upcoming webinars page here.