How we evolved

Established in 1997, NAPIPM is the successor to the National Association of Human Services Quality Control Directors (NAHSQCD), one of the first affiliates of the American Public Welfare Association, now the American Public Human Services Association (APHSA). NAHSQCD provided state QC directors monitoring compliance of the Aid to Families with Dependent Children (AFDC), Food Stamp, and Medicaid programs a national organization to share best practices and work with their federal counterparts. With the implementation of the Welfare Reform Act of 1996, the association's Executive Board recognized a need to broaden the role of the organization to include professional staff involved with data collection and the monitoring of outcomes and performance in both benefit programs as well as others including child care and child welfare.

NAPIPM's effectiveness is grounded in its ability to respond to emerging research, best practices, and the changing policy environments that shape public human service programs. Our focus now is on: 

  • Data collection
  • Quality control
  • Corrective action
  • Program assessment
  • Federal performance incentives
  • Performance-based budgeting
  • Outcome assessment
  • Improved accountability for long-term results

We currently have highly active (TAGs) that work closely with their federal counterparts to share best practices and advocate for program policy and quality control improvements in the following program areas: 

  • Temporary Assistance for Needy Families (TANF)
  • Supplemental Nutritional Assistance Program (SNAP), formerly the Food Stamp Program
  • Child Care
  • Medicaid PERM
  • Other Medicaid quality assurance programs

In addition to these major programs, many members are active in administering public benefit programs for:

  • Transportation
  • Employment Services
  • Adult Day Care
  • Child Support Enforcement