Natalie Williams

OE Consultant

Natalie Williams is an Organizational Effectiveness Consultant with the American Public Human Services Association (APHSA) and a human services expert with over 18 years of experience in the field.

In her current capacity, she serves human service and health provider agencies in both the nonprofit and public sectors by directing them through the industries best practices and allow them to be nimble enough to change, manage the process and improve the overall daily functions of their organization.

Her varied experiences and knowledge allowed her to lead the Jefferson County Department of Human Services to be recognized as an “Employer of Choice.” As an innovative strategist, Natalie has directed projects that have resulted in better delivery of services to communities and better internal operating practices for the agency. Other initiatives she has guided include, Child Welfare TANF system integration, Child Welfare Staff Development, Workforce Development and Head Start Service Delivery. She has expertise in the development and maintenance of companywide leadership and training opportunities for employees, incorporating diversity, inclusion and equity principles, identify and evaluate health equity issues and outcomes, and managing the daily operations of a site based human services agency.

Natalie is also proven critical thinker who is results oriented. She utilizes her multi-sector experience to assist organizations in developing initiatives to meet the agency’s goals. Natalie’s passion for developing leaders in organizations that serve the most vulnerable populations and communities is evidenced in her work and the outcomes.

In addition to being an excellent resource for human services organizations, Natalie is a wife and mother who loves to travel with her family and explore new places and cultures.