Who We Are

IT Solutions Management for Human Services (ISM) is a group of Health and Human Services (H/HS) Information Technology (IT) professionals representing federal, state, and local governments, from the U.S., its Territories, Canada, other countries, as well as the private sector.

Our Purpose

We foster ideas and promote solutions that support the mission and vision of H/HS programs: building well-being from the ground up. ISM focuses on data-reliant and evidence informed programs and services that can enable better, faster results, provide more targeted interventions, address structural inequities, and reduce costs.We promote best practices in information technology (IT) by sharing innovative solutions, connecting IT professionals, and collaborating with our private sector partners.We also work with state and local health and human services entities and federal agencies to improve policies, processes, and procedures.


Economic Mobility and Well-Being Conference
Milwaukee, WI
Hybrid Event: In-Person and Virtual Conference
August 22-25 | Details coming soon!

Join us for our new Leadership Corner Series: Conversations to Spark Inspiration and Innovation among human serving professionals who are leading the way in their communities.
Learn more here:
Register here:

Latest Resources

On-Demand Webinars from Past Events

Did you miss a webinar you were looking to attend? Or want to review materials from an event your attended? Find recent materials from previous webinars in one location.
*Only presentations where presenters granted permission are available.

On-Demand Webinars »

Past ISM Conference Materials

2017 Annual Conference »
50th Anniversary: Learning from the Past. Innovation for the Future.  |  Washington D.C. (National Harbor)

2016 Annual Conference »
Cool Solutions in the Valley of the Sun  |  Phoenix, AZ