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Home  /  Papers and Reports

Papers and Reports

  • reducing barriers for families

    Reducing Barriers for Families: Achieving Efficiency, Quality Customer Experience, and Confidence in Public Benefit Programs

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we describe the importance of enhancing…

  • building a better future

    Building a Better Future: Creating a Comprehensive Support System for Youth with Complex Behavioral Health Needs

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we discuss the need to ensure…

  • child and family well being

    Child and Family Well-Being: Designing a Multifaceted Approach to Child Welfare Prevention

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we describe how human services can…

  • A Foundation for Prosperity: Improving Access to Affordable Child Care

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we discuss the need to ensure…

  • Addressing the Complex Needs of Youth: A Call to Action

    Publication
    January 2025

    This report sheds light on the critical challenges and opportunities agencies face serving youth with complex or high-acuity behavioral needs.

  • CSNS cohort 2 report Caroline County

    Coordinating SNAP & Nutrition Supports (CSNS) Cohort 2 Case Studies

    Publication
    January 2025

    Explore how cohort 2 of the Coordinating SNAP & Nutrition Supports (CSNS) program, designed by Share Our Strength and APHSA,…

  • Driving Human Services Technology and Process Innovation Opportunities for Modernizing and Aligning Service Delivery for America’s Communities

    Driving Human Services Technology and Process Innovation: Opportunities for Modernizing and Aligning Service Delivery for America’s Communities

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we highlight the need to modernize…

  • Realizing the American Dream Increasing Economic Security and Mobility Through Career and Family Supports

    Realizing the American Dream: Increasing Economic Security and Mobility Through Career and Family Supports

    Publication
    December 2024

    This paper is part of our Courageous Imperatives for Human Services series. It highlights how we can increase prosperity by…

  • courageous imperatives for human services

    The Connective Force: Driving Health, Well-Being, and Prosperity in America

    Publication
    December 2024

    The introductory to our Courageous Imperatives for Human Services series, this paper highlights how the incoming administration and Congress can…

  • APHSA AI powered snap modernization analysis of policy issues impacting the use of artificial intelligence in snap case processing

    AI-Powered SNAP Modernization: Analysis of Policy Issues Impacting the Use of Artificial Intelligence in SNAP Case Processing

    Publication
    November 2024

    Excitement, interest, and anticipation around Artificial Intelligence (AI) continues to build in the government human services sector as leaders seek…

  • Human Services and AI: Key Terms & Concepts

    Publication
    October 2024

    Artificial Intelligence (AI) is a technology that applies reasoning, analysis, and learning tocomplete a task or achieve a goal, without…

  • Paving the Road to ACCESS: Early Insights from the Aligned Customer-Centered Ecosystem of Supports & Services (ACCESS) Initiative

    Publication
    September 2024

    ACCESS is a two-year initiative led by APHSA in core partnership with NASWA that aims to create a roadmap for…

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