Partnering with the American Public Human Services Association (APHSA) means reaching one of your key audiences—state and local agencies that manage and oversee the nation’s human services system—our core members. APHSA provides access to all states, hundreds of counties, and the senior leadership of each respective human-serving organization. Additionally, APHSA’s associate members are comprised of higher education, nonprofit organizations, research organizations, and more who participate in the collective work of the association.
Our Strategic Industry Partners (SIPs) play an influential role in engaging and educating APHSA members, funding initiatives that positively impact the human services community, and enhancing our policy and program positions and strategies. Learn more about the benefits of our SIP program and how you can join!
Meet Our Current SIPs
Diamond Partners
Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
More resources from Accenture
Integrated Eligibility
Explore how Accenture can help build, enhance, and/or manage state-integrated eligibility systems.
Public Sector Health
We help public sector health deliver on the promise of modernization, transform service delivery, and improve health equity.
Child Welfare
Our team offers rapid-cycle consulting solutions and innovative tech for case management and caseworker recruiting and training.
Succeeding Differently in Child Welfare
Fairfax County Department of Family Services keeps change on track with collaborative change.
Meet “AVA”: The State of Tennessee’s Virtual Agent
Tennessee deploys an AI-powered chatbot to provide family assistance and improved citizen experience.
CGI
As a full-service systems integrator and managed services provider with 68,000 professionals worldwide, CGI delivers complex public sector IT programs with a collaborative approach based on shared values with our clients. Human services agencies are tasked with improving performance and accountability while demonstrating quality outcomes. As the demand for efficient and accessible services increases, they seek solutions that integrate their systems and processes under an enterprise view. Having partnered with more than 25 state and county human services and labor agencies on some of the largest implementations, CGI understands how to solve these challenges.
More resources from CGI
Public Sector/Government Solutions
Explore CGI’s array of solutions and services designed to support Government clients globally. From consulting to technology solutions, click here to see our user stories, customer service survey results, and offerings for public sector clients.
Health and Human Services SaaS Solutions
CGI supports Health and Human Service programs, such as Child Support, Child Welfare, and Medicaid, with deep experience and solutions to support your program’s needs.
CGI Transcend™
CGI Transcend™ is a cloud-based solution designed to support your agency’s modernization goals and objectives – spanning case management for Child Support and Child Welfare to an array of additional Health and Human Service programs.
CGI Transcend™ for Child Support
The world of Child Support is complex and evolving, with the addition of new technology and options for child support agencies. See how CGI’s services and solutions can help your agency – from system modernization, grant support and solutions, and data governance and modernization.
CGI partners with the Commonwealth of Virginia to modernize its Child Support Case Management System
CGI supports many states throughout the US, such as the Commonwealth of Virginia. Click the link above to read more about our successful projects and learn why Virginia chose CGI to modernize and move their Child Support program forward.
CGI Transcend™ for Child Welfare
Child Welfare remains a top focus for CGI’s R&D investment. We are evolving solutions, data, and AI to support today’s programs with the most state-of-the-art tools and experienced practitioners – leading our Child Welfare practice. Click the link above to see how CGI can support your program’s needs.
An in-depth analysis of Comprehensive Child Welfare Information Systems (CCWIS)
Embracing the vision of Comprehensive Child Welfare Information Systems (CCWIS)
Change & Innovation Agency
An industry leader in streamlining and modernizing human services and safety net programs, the Change & Innovation Agency (C!A) has unmatched expertise in government operations, business process redesign, and technology solutions. Our team of former public employees brings empathy and real-world experience to help public agencies provide crucial services to their communities.
Cúram by Merative
Cúram, offered by Merative, has over 25 years of experience helping national, regional, and local governments transform the delivery of social services, empower caseworkers, and help individuals and families access the programs they need to achieve better outcomes. Used in 12 countries and jurisdictions, available in 7 languages, and supporting over 970 government programs, the Cúram platform connects benefits administrators, social services agencies, and case managers to serve and protect 187 million citizens annually.
Deloitte
In the United States, Deloitte LLP and its subsidiaries have 57,000 professionals with a single focus: serving our clients and helping them solve their toughest problems. We work in four key business areas — audit, financial advisory, tax and consulting — but our real strength comes from combining the talents of those groups to address clients’ needs. Fortune and BusinessWeek consistently rank our organization among the best places to work, which is good news for our talent and our clients alike. When the best people tackle the most compelling challenges, everyone wins.
KPMG
With broad industry experience, technical know-how, and a deep understanding of the operational needs and challenges facing health and human services organizations, the KPMG Government Practice is a leader in delivering advisory services to government entities. We help clients gain insight into emerging issues, consider approaches to balancing risk and controls, improve performance, manage costs, and explore the accelerating transformation opportunities within the area of healthcare reform.
Salesforce
Salesforce transforms the way departments, agencies, and their community of contractors meet the unique demands of today’s constituent and more effectively deliver on their mission. With the innovation of the Customer 360 for Government, Salesforce is helping government strengthen public trust. The FedRAMP-authorized Salesforce Government Cloud Plus – the world’s #1 enterprise cloud, built for government – gives stakeholders the mobile, self-service tools they need to connect data, process, and people while also reducing the risk, cost, and complexity of traditional IT. Salesforce’s trusted cloud accelerates transformation to rapidly deploy solutions with a multi-tenant cloud infrastructure that meets all security and compliance requirements.
Platinum Partners
Binti
Binti builds modern, mobile-friendly software for child welfare, empowering positive results and promoting quality practice to ensure that every child has a fair chance at life. Binti believes that leveraging cutting-edge technology and data will promote positive outcomes for all child welfare stakeholders, especially children.
Binti has quickly become the gold standard for Child Welfare software, starting with Child Welfare Licensing, Placements, and Family Finding, and now expanding to a fully modular CCWIS. Since launching in 2017, we have scaled quickly to serve over 420 agencies across 34 states with one or more modules, including 10 statewide implementations. Our growth is fueled by measurable results: Binti has helped agencies increase the number of new foster families licensed by an average of 30% in the first year alone, in 18% less time. Our intuitive software tools save 20-40% of social worker time and offer significant returns on investment for agencies. Binti provides a complete and modular CCWIS solution to allow state agencies to work with us for their entire CCWIS system, or agencies can use individual Binti modules that can integrate with the rest of their system.
We’re reinventing child welfare with technology and want to learn how we can support your organization.
Ernst and Young
EY exists to build a better working world, helping to create long-term value for clients, people and society, and to build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
More resources from EY
How Data Draws a Road Map Out of Homelessness
As cities grapple with rising homelessness, states struggle to distribute relief money. Yet change is within our grasp.
How States Can Use Meaningful Data to Enhance Child Care
As the world stabilizes from the COVID-19 pandemic, states must build a system of child care centers that aid families in the workforce.
How Government Can Accelerate Digital Transformation for Social Protection
The COVID-19 pandemic has brought the urgency of accelerating digital transformation for social services into stark focus.
Granicus
Granicus connects governments with the people they serve by providing the first and only civic engagement platform for the public sector. Over 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that turns government missions into quantifiable results. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.
IBM
IBM government implements proven strategies and technology solutions for successful public governance. By leveraging new business models, innovative capabilities and the wealth of data available, you can create a robust and efficient public infrastructure, ensure safety and security, support the needs of individuals, facilitate sustainable economic growth, and build stronger communities.
Maximus
At Maximus, we serve as the bridge between people and services. We are a leading health and human services provider, connecting families with vital services such as employment and training, child support, stable housing, and health care. We deliver innovation at speed and scale by designing operational and technical solutions that serve people. We operate with agility and impact, always delivering high-performance outcomes and exceptional experiences. From technology infrastructure to program operations, our end-to-end solutions help agencies advance their vision for the future. We are Maximus. We move people forward.
Northwoods
Northwoods helps state and county adult and aging, child support, child welfare, and economic assistance agencies save lives, strengthen families, promote well-being, and meet their missions. Our high-tech, user-centric software solutions—created from our own human services experience—are built for engagement, efficiency, and service delivery. Caseworkers across the country use our solutions to manage, collect, view, and share content and data more efficiently, which allows them to repurpose time to do more high-value work with clients and families. As a result, agencies improve service delivery, maximize productivity, make informed decisions, and achieve better outcomes. Northwoods is headquartered in Dublin, Ohio.
More resources from Northwoods
Change Management 101: Empowering Human Services Agencies to Embrace Innovation
Whether you’re implementing a new tool, technology, policy, or practice model, Northwoods’ new change management guide can help your human services agency approach change in a way that leads to lasting and measurable success. You’ll find best practices and strategies to ease the journey, from overcoming the initial obstacles that stand in your way to maintaining changes over time.
Human Services Technology Toolkit
This guide covers key considerations and challenges for each stage of the technology buying process.
Let’s Talk About Burnout (and Other Burdens)
This brief from Northwoods contains strategies, best practices, and resources to help address burnout and other human services issues, highlighting the integral role that technology has to play.
Public Consulting Group
PCG Human Services offers in-depth programmatic knowledge and regulatory expertise to help state, municipal agencies and nonprofit organizations expand program financing options available from public and private sources, reduce or contain costs, improve business processes, and promote improved client outcomes.
Silver Partners
Adobe
Adobe is the global leader in digital marketing and digital media solutions. Our tools and services allow our customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. We help our customers make, manage, measure, and monetize their content across every channel and screen.
Who we are is best expressed by what we do with creativity and data and how the two can work together to turn ideas into impactful results.
AidKit
Accelerate Social Change:
AidKit brings human-centered design and software expertise to the task of empowering, not replacing, the efforts of nonprofits and government agency staff.
About AidKit:
AidKit spun out of the Left Behind Workers Fund, a pandemic relief program that delivered millions in direct aid to workers without documentation in Colorado.
Our co-founders built features and automations to accelerate impact and efficiency in the program and soon began receiving inquiries from other organizations looking to overcome the many challenges programs face when trying to deliver cash assistance. In 2021, AidKit launched to enable emerging direct cash, public benefits modernization, housing and disaster assistance and guaranteed income programs across the country at scale. AidKit replaces convoluted workflows, messy integrations, and human tedium with one efficient, unified platform.
Our mission is to provide an innovative infrastructure and playbook in partnership with organizations to efficiently manage cash assistance at scale for those in need.
Amazon Web Services (AWS)
Amazon Web Services (AWS) Worldwide Public Sector helps government, education, and nonprofit customers deploy cloud services to reduce costs, drive efficiencies, and increase innovation across the globe. With AWS, you only pay for what you use, with no up-front physical infrastructure expenses or long-term commitments. Public Sector organizations of all sizes use AWS to build applications, host websites, harness big data, store information, conduct research, improve online access for citizens, and more. AWS has dedicated teams focused on helping our customers pave the way for innovation and, ultimately, make the world a better place through technology.
Augintel
Augintel unlocks the insights in case notes and other narrative data by bringing the power of natural language processing (NLP) to health and human services. Augintel’s specialized NLP platform reads, analyzes, and presents the data in case notes, reports, and other communications – surfacing risks, strengths, social determinants of health (SDOH), and social relationships buried in the narrative data. Information that has a direct impact on family well-being. With Augintel, caseworkers and agency staff can search the narrative data within a case for specific information such as services, medications, or other critical information that can be difficult to pinpoint in 100s of pages of case notes. Augintel facilitates a new case ramp-up, streamlines court prep, and makes it easier to find more family members and fictive kin – all saving caseworkers time to spend more time with families.
Cross-case queries search and surface insights across a group of cases or an entire agency, giving agency leadership the unprecedented ability to identify, measure, and count things they never could before. Client uses range from cases with mentions of opioids or drugs in the home to cases requiring additional services for disabilities to identifying those cases where a common issue such as housing may be hampering the progress of that set of cases. The insights surfaced from the narrative across cases can help determine service array, inform agency practices, and contribute to overall agency success.
BerryDunn
BerryDunn is a certified public accounting and consulting firm with a Government Consulting Practice dedicated to serving state, local, and quasi-governmental agencies. We have a dedicated State Government Consulting Practice that has direct experience and subject matter expertise in major areas of government including Health and Human Services, Justice and Public Safety, Finance and Administration, Transportation, and Liquor Control.
BerryDunn is a certified public accounting and consulting firm with a Government Consulting Practice dedicated to serving state, local, and quasi-governmental agencies. We have a dedicated State Government Consulting Practice that has direct experience and subject matter expertise in major areas of government including Health and Human Services, Justice and Public Safety, Finance and Administration, Transportation, and Liquor Control.
Our team understands the real-world challenges and fiscal constraints faced by government agencies. We stay ahead of current issues, keeping our clients apprised of the opportunities to be found in strategic and tactical solutions to complex issues.
More resources from BerryDunn
Developing a culturally competent public health workforce
Product Management Office: Benefits for WIC state agencies
COVID’s impact on behavioral health: Solutions for state agencies
Data management and governance for a state health and human service agency
Creating efficient and effective processes: A state agency’s business process evolution
Business Integra
BI is an award-winning IT government contracting company headquartered in Bethesda, MD. It ranks on the Inc. 500 list and was recognized by Washington Technology as one of the fastest-growing IT companies in the area. BI is a certified woman-owned business and a certified Minority Business Enterprise (MBE) ranked as CMMI Level 5 for Services and CMMI Level 5 for Development.
Their core IT competency areas include program and project management, Agile software development, cybersecurity, ICAM, cloud computing, and IT operations and maintenance. We have a special scientific and aeronautic engineering division that supports NASA – including the Hubble Telescope and the International Space Station – and a special mission support division that services many clients including the Department of State and NATO.
Conduent
Conduent creates digital platforms and services for businesses and governments to manage millions of interactions every day for those they serve. We are leveraging the power of cloud, mobile and IoT, coupled with technologies such as automation, cognitive and blockchain, to elevate every constituent interaction, driving modern digital experiences that are more efficient, helpful and satisfying. Our technology-driven health and human services solutions include eligibility business process services, electronic visit verification, case management for child welfare, juvenile justice, and public health, and more. Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent serves a majority of the Fortune 100 companies and more than 500 government entities.
Equifax
With decades of experience serving the public sector, Equifax leverages trusted, unique data, analytics, and technology to drive innovation and transform knowledge into insights. Equifax enables Health and Human Service organizations with data-driven insights to better serve families in need and streamline the benefit eligibility process. This is achieved by combining the power of The Work Number®, the largest database of instant employment and income information in the United States, with other Equifax unique data sources.
Gainwell
Gainwell Technologies is the leading provider of digital and cloud-enabled solutions vital to the administration and operations of health and human services programs. With more than 50 years of proven experience, Gainwell has a reputation for service excellence and unparalleled industry expertise. We offer clients scalable and flexible solutions for their most complex challenges. These capabilities make us a trusted partner for organizations seeking reliability, innovation and transformational outcomes. Learn more at gainwelltechnologies.com.
Horne
HORNE is a professional services firm supporting clients in public, private & government sectors nationwide. With over 2,300 team members serving clients in 20+ locations across the country, we meet clients where they are. We empower team members to serve their clients and communities with empathy, urgency and clarity. Our industry experts guide clients through uncertainty to reveal opportunity and cultivate potential.
Microsoft
Microsoft enables HHS agencies to connect people to services more efficiently and to meet regulatory requirements, reduce costs, and improve care by unlocking data and improving collaboration.
Optum
Optum is a health services and innovation company on a mission to help make the health system work better for everyone. We combine data and analytics with technology and expertise to power modern health care. In collaboration with our partners, we focus on three key drivers of transformative change: modernizing the health system infrastructure, advancing care and empowering consumers.
Tata Consultancy Services (TCS)
TCS partners with health and human services agencies to transform legacy systems into forever-modern ways of working that improve efficiency, streamline workflows, and humanize experiences, allowing staff to focus on higher-value activities supporting the constituents who need them. We transform legacy systems in areas such as Child Support, Child Welfare, SNAP, TANF, and Developmental Disabilities Early Intervention. Demand for modernized government services has never been greater, and people expect easy-to-navigate, consumer-grade experiences that are personal, equitable, and inclusive. TCS partners with health and human services agencies to tailor cost-effective, efficient solutions that improve user experiences and ensure seamless delivery of critical services to constituents.
More resources from TCS