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Topic: System Modernization

  • AI-Powered SNAP Modernization: Assessing Potential Impacts of Artificial Intelligence on Customer Experience

    Publication
    August 2025

    The proliferation of artificial intelligence (AI) use cases is catalyzing major modernization efforts and efficiency gains across sectors, with many…

  • Capital Hill in the late evening

    Response to revised interpretation of “Federal Public Benefit” under PRWORA

    Federal Policy Response
    August 2025

    APHSA’s response to HHS’ revised interpretation of “Federal Public Benefit” under PRWORA expresses concern over the inclusion of additional human…

  • Reimagining Child Welfare Training with AI: Building a Stronger Workforce

    Catalyst Blog
    July 2025

    Explore how AI tools, like Lyssn, are modernizing child welfare training with scalable, evidence-based tools that strengthen workforce development.

  • Capital Hill in the late evening

    Comment Letter on National SNAP Information Database

    Federal Policy Response
    July 2025

    APHSA’s comment for inclusion in the Ways and Means Work and Welfare Committee hearing record, emphasizing TANF reform.

  • SNAP and Nutrition Supports Alignment: CSNS Case Study Highlights

    Catalyst Blog
    May 2025

    Case studies, published by APHSA and Share Our Strength, highlight how four communities are improving benefits access.

  • Capital Hill in the late evening

    Comment Letter on House Ways and Means Work and Welfare Subcommittee April Hearing

    Federal Policy Response
    April 2025

    APHSA’s comment for inclusion in the Ways and Means Work and Welfare Committee hearing record, emphasizing TANF reform.

  • Capital Hill in the late evening

    Comment on Request for Information on the Development of an Artificial Intelligence (AI) Action Plan

    Federal Policy Response
    March 2025

    In this RFI comment letter, APHSA urges NITRD NCO to prioritize six areas in the development of an artificial intelligence…

  • Capital Hill in the late evening

    Response to SNAP Program Quality Control Review Handbook Incorporation by Reference Proposed Rule

    Federal Policy Response
    March 2025

    APHSA, along with its affinity groups AASD and NAPIPM, has submitted a comment letter to FNS expressing our opposition to…

  • courageous imperatives for human services

    The Connective Force: Driving Health, Well-Being, and Prosperity in America

    Publication
    December 2024

    The introductory to our Courageous Imperatives for Human Services series, this paper highlights how the incoming administration and Congress can…

  • Paving the Road to ACCESS: Early Insights from the Aligned Customer-Centered Ecosystem of Supports & Services (ACCESS) Initiative

    Publication
    September 2024

    ACCESS is a two-year initiative led by APHSA in core partnership with NASWA that aims to create a roadmap for…

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