APHSA is a respected leader for providing education to the human services community. We recognize that busy professionals need an opportunity to have access to on-demand educational events and be able to learn on their own schedule. These on-demand video recordings are generally available within a few days after the presentation of the live webinar.

Catch upcoming event announcements or register for webinars on the Events page.

Webinars from 2018 and older can be found on the Webinar Archive page.

Latest Recordings & Materials



How Modernizing the Grants Process Can Reshape Community Impact

Recorded: February 29, 2024

NSDTA Showcase Series:

AI-Enhanced Curriculum: Using Generative Technologies to Assist with Training Development and Evaluation

Recorded: February 28, 2024


Learn How to THRIVE!

Recorded: January 23, 2024


Creating a Kin-First Approval Process:
Leveraging the New Federal Kinship Regulations to
Rethink Kinship Support, Engagement and Approval

Recorded: January 16, 2024



How to Leverage Software as a Service to Drive Digital Transformation in Human Services

Recorded: December 5, 2023

Northwoods Placer County:

Implementing and Maintaining a System of Care

Recorded: November 8, 2023


Strategies to Increase Digital Literacy and Create Better Long-term Outcomes for Citizens

Recorded: October 12, 2023

Cúram by Merative:

How Missouri Has Elevated Its Service Delivery to Help Citizens Grow to Their Fullest Potential

Recorded: October 11, 2023


Improving SNAP Performance with Immersive Digital Training

Recorded: September 19, 2023

Cúram by Merative:

Supporting Families and Programs with Purpose-Built Child Welfare Solutions

Recorded: August 16, 2023


It Takes A Village: Family Finding and Community Engagement Strategies

Recorded: August 2, 2023

APHSA's National Staff Development and Training Association (NSDTA) Showcase Series:

Cultivating Communities of Practice

Recorded: July 12, 2023


Enabling Digital Technologies to Improve Programs and Deliver Accessible Solutions

Recorded: June 13, 2023

APHSA Peer Learning Webinar:

Advancing Data Equity Across Human Services Systems

Recorded: June 1, 2023

NSDTA Showcase Series:

Increasing Training Effectiveness by Engaging Simulation Lab Observers through Real-time, Structured Feedback and Coaching

Recorded: April 25, 2023


The Incredible Journey of Child Welfare Transformation

Recorded: April 6, 2023

APHSA Peer Learning Webinar:

The Human Services Value Curve in Action

Recorded: March 24, 2023

NSDTA Showcase Series:

Looking Beyond the Visible to Prepare for the Invisible: Accessibility is EDI

Recorded: March 21, 2023

Change & Innovation Agency (C!A):

Don’t Let Public Health Emergency Unwinding Be Your Agency’s Undoing: Ensuring All Your Bases Are Covered

Recorded: March 9, 2023

NAPCWA & Prevent Child Abuse America:

Looking Back: 5 Years of Family First Prevention Services Act (FFPSA)

Recorded: February 7, 2023

NSDTA Showcase Series:

Transfer of Learning in Today’s Training Environment

Recorded: January 19, 2023


Supporting PHE Coverage and Navigating Transitions for Medicaid Populations

Recorded: January 18, 2023


APHSA Peer Learning:

Healing and Transformation within EDI Leadership

Recorded: December 9, 2022

Digital Benefits Hub Launch:

The Hub is a dynamic, open-source library of resources, case studies, and implementation tools for public benefits professionals.

Recorded: October 20, 2022

APHSA Peer Learning:

Continuous Quality Improvement in VA: Applying DAPIM™ in Fairfax County’s Department of Family Services and Richmond’s Department of Social Services

Recorded: October 6, 2022


Going Beyond Self-Care: Re-Focusing on Worker Well-Being to Combat Turnover

Recorded: October 5, 2022


Bringing Long-Term Stability to the Child Care Market: Effective Workforce and Subsidy Policy Strategies

Recorded: September 29, 2022

NSDTA Showcase Series:

Using Human Resources Data to Address Workforce Challenges

Recorded: September 20, 2022

NSDTA Showcase Series:

Crucial Conversations on Race Equity in Human Services

Recorded: June 29, 2022

Change and Innovation Agency

Turnover …Turnaround: Creative Solutions for Child Welfare Agencies to Overcome Social Worker Turnover & Build the Capacity They Need

Recorded: April 6, 2022

NSDTA Showcase Series:

Inspiring Action Using Stories from the Past, Present, and Future

Recorded: March 30, 2022

The Office of Family Assistance (OFA) PeerTA

TANF Next Practices: Lessons from COVID-19 informing innovation and Modernization

Recorded: March 23, 2022

National Community Action Partnership

Aligning Systems to Advance Community and Family Well-Being: A Partnership Playbook for Community Action and Human Services Agencies

Recorded: March 9, 2022

Coalition on Adult Basic Education

Opportunities in SNAP E&T Part I – Introduction and the National Landscape

Recorded February 25, 2022

Coalition on Adult Basic Education

Opportunities in SNAP E&T Part 2 – The Workforce Ecosystem

Recorded February 25, 2022

Federal Reserve Bank of Atlanta

Navigating the Benefit Cliffs of Guaranteed Income Pilots

Recorded: February 1, 2022


GMMB & LA County Department of Public Social Services

Tools and Tips for Quickly Connecting Families to the Expanded Child Tax Credit - Part 3

Recorded: October 22, 2021

Code for America & Virginia Department of Social Services

Tools and Tips for Quickly Connecting Families to the Expanded Child Tax Credit - Part 2

Recorded: October 13, 2021


Partnering with State Associations to Develop Third-Party Providers: Spotlight on Alabama

Recorded: October 12, 2021

Urban-Brookings Tax Policy Center & Colorado Department of Public Health and Environment

Tools and Tips for Quickly Connecting Families to the Expanded Child Tax Credit - Part 1

Recorded: October 1, 2021


White House Webinar: What Human Services Agencies Need to Know about the Child Tax Credit

Recorded: September 23, 2021

National Family Support Network

Reaching Every Family: Using Family Resource Centers to Meet the Multidimensional Needs of Families

Recorded: September 8, 2021


Leveraging Emergency Funding to Purchase Human Services Technology

Recorded: August 16, 2021


Addressing Health Equity During the COVID Pandemic: A Discussion with the State of California

Recorded: May 26, 2021

National Academy of Public Administration (NAPA)

Harnessing Public Health and Human Services Systems to Create an Equitable and Resilient Nation

Recorded: February 25, 2021

Change & Innovation Agency

Creating the “Next Normal” in Human Services: Redesigning Service Delivery to Increase Capacity and Meet Demand

Recorded: January 28, 2021


Share Our Strength

Coordinating SNAP and Nutrition Supports Grant Opportunity

Recorded: Thursday, December 10, 2020
3:00 PM EDT

Allegheny County, PA Clark County, NV Washington, DC MN, CA, OR

APHSA Transition Age Youth Roundtable

Recorded: Thursday, November 12, 2020
3:00 PM EDT


“If I Knew Then What I Know Now…” COVID-19 Lessons Learned and Planning for the Future

Recorded: Thursday, October 22, 2020
3:00 PM EDT

Third Sector, Massachusetts Department of Transitional Assistance (DTA)& Kentucky Department of Family Support (DFS)

Improving Economic Stability for Young Parents – Spotlight on Kentucky & Massachusetts

Recorded: Thursday, October 15, 2020
1:00 PM EDT

National Association for Welfare Research and Statistics (NAWRS)

Family Well-Being and Child Welfare Services Against the Backdrop of COVID-19

Recorded: Monday, October 5, 2020
2:00 PM EDT

Third Sector Georgia’s Division of Family and Children Services (DFCS)

Improving Transition Strategies for Young Parents Aging Out of Foster Care – Spotlight on Georgia

Recorded: Wednesday, September 30, 2020
4:00 EDT

National Association of Counties (NACo) Consumer Financial Protection Bureau (CFPB)

Helping Clients Access Their Economic Impact Payments

Recorded: Thursday, September 10, 2020

National Governors Association (NGA) Office of the Assistant Secretary for Planning and Evaluation (ASPE)

What Happens After CARES?
Projections of Poverty and Program Eligibility from the COVID-19 Pandemic & Economic Recession

Recorded: Thursday, August 27, 2020

KPMG, Administration for Children's Services, Division of Youth and Family Justice

uvenile Justice in the Age of COVID-19: Response and Strategies from NYC

Recorded: Friday, July 17, 2020

NAWRS, ACF, Chapin Hall, AR DHS, OH Dept. of Job and Family Services, Kaye Implementation & Evaluation, Kinnect

The Family First Prevention Services Act: A Two-Part Series from Introduction to Implementation.
Part Two: Moving to Application

Recorded: Thursday, July 16, 2020

NAWRS, ACF, Abt Associates

The Family First Prevention Services Act: A Two-Part Series from Introduction to Implementation.
Part One: An Overview of Family First Requirements

Recorded: Tuesday, July 14, 2020


A Pandemic, Economic Recovery, and Uncertain Policy: Charting the Path Ahead for SNAP Work Requirements

Recorded: Thursday, July 9, 2020

TN DHS, Change & Innovation Agency, Equifax

Expanding Social Services: Using Data to Enhance Benefit Processing During the COVID-19 Crisis

Recorded: Thursday, June 11, 2020

ResCare Workforce Services

Compassion Fatigue

Recorded: Thursday, May 28, 2020

Dr. Beth Cohen Organizational Mind Group

Navigating the Storm: Supporting Our Workforce Through Traumatic Times and Beyond

Recorded: Thursday, May 7, 2020

National Council on Crime and Delinquency (NCCD) Children's Research Center

Physical Distancing and Social Work Best Practices

Recorded: Wednesday, April 22, 2020

Change & Innovation Agency (C!A), WA DSHS and TX HHS

Riding The Wave: Strategies to Successfully Navigate Service Delivery

Recorded: Thursday, April 16, 2020

IBM & Sonoma County, CA Dept. of Health Services

Moving People Forward on Their Path to Self-Sufficiency

Recorded: Wednesday, March 11, 2020

Adobe & U.S. Census Bureau

How To Create A Unified Public Experience For Your Agency

Recorded: Tuesday, February 11, 2020

National Staff Development and Training Association (NSDTA) Showcase Webinar Series

A Holistic Approach to Assessing Training Systems

Recorded: Thursday, January 30, 2020

National Collaborative & Allegheny County

Prediction, Learning and Prevention in Child Welfare - Part 2

Recorded: Thursday, January 23, 2020

National Collaborative, Youth Villages & The National Council of Crime and Delinquency (NCCD)

Prediction, Learning and Prevention in Child Welfare - Part 1

Recorded: Tuesday, January 14, 2020


Code for America and the Michigan Dept. of Health & Human Services

A Human-Centered Approach to Online Benefits Applications

Recorded: Thursday, November 21, 2019

The Corporation for Supportive Housing

Data Sharing in Human Services to End Homelessness

Recorded: Thursday, November 14, 2019

Change & Innovation Agency (C!A) and the Idaho Dept. of Health and Welfare

Unlocking Success In Human Services: There Really Is A Secret Sauce

Recorded: Thursday, November 7, 2019

NCCD Children’s Research Center & IBM Watson Health

Child Welfare – What Story is Your Data Telling You?/p>

Recorded: Tuesday, October 29, 2019

Child Welfare and Family Well-Being (CWFFB) and Urban Institute & University of Chicago

Building the Evidence in Child Welfare

Recorded: Thursday, August 1, 2019

National Association of State Child Care Administrators (NASCCA)

Peer Learning Opportunity – OCC's New Monitoring Process

Recorded: Thursday, June 6, 2019

Center for Child and Family Well-Being (CCFWB) & Public Consulting Group

It's Worth The Effort: The Real Value of Feasibility Studies

Recorded: Tuesday, May 7, 2019

Center for Employment and Economic Well-Being (CEEWB) & The Maycomb Capital Community Outcomes Fund

Outcomes-Based Financing: A Model For Next-Generation Public-Private Partnerships

Recorded: Thursday, April 4, 2019

National Leaders Collaborate to Offer Scenario Planning on the Future of Human Services Series

#3: Stepping into the Human Services 2035 Scenarios Effort

Recorded: Wednesday, March 27, 2019

Administration for Children and Families - Region IV

A Peer Discussion and Learning Exchange on Predictive Analytics

Recorded: Tuesday, March 12, 2019

National Staff Development and Training Association (NSDTA) Showcase Webinar Series

Designing in PowerPoint: Simple Tips on Graphic and Presentation Design

Recorded: Wednesday, March 6, 2019

National Leaders Collaborate to Offer Scenario Planning on the Future of Human Services Series

#2: City and State Lessons from the Human Services 2035 Effort

Recorded: Wednesday, March 6, 2019

National Leaders Collaborate to Offer Scenario Planning on the Future of Human Services Series

#1: Introducing Scenario Planning and the Human Services 2035 Effort

Recorded: Wednesday, February 20, 2019

APHSA and Results for America Presents

Improving State and Local Human Services Contracting and Outcomes

Recorded: Tuesday, February 12, 2019