Who We Are

IT Solutions Management for Human Services (ISM) is a group of Health and Human Services (H/HS) Information Technology (IT) professionals representing federal, state, and local governments, from the U.S., its Territories, Canada, other countries, as well as the private sector.

Our Purpose

We foster ideas and promote solutions that support the mission and vision of H/HS programs: building well-being from the ground up. ISM focuses on data-reliant and evidence informed programs and services that can enable better, faster results, provide more targeted interventions, address structural inequities, and reduce costs.We promote best practices in information technology (IT) by sharing innovative solutions, connecting IT professionals, and collaborating with our private sector partners.We also work with state and local health and human services entities and federal agencies to improve policies, processes, and procedures.


IT Solutions Management for Human Services (ISM) 2022 Annual Conference & Expo
October 23-26 | Gaylord National Resort & Convention Center, National Harbor, MD

ISM is the premiere event for health and human services IT leaders, promoting IT solutions and best practices that enhance the delivery of health and human services. ISM shares innovative solutions, provides peer-to-peer learning opportunities, and allows members to collaborate with private sector partners to create a modern, responsive health and human services system for the future.

Registration Now Open!

Latest Resources

Harnessing Data & Technology to Construct a Human Services System that Supports Thriving & Equitable Communities

August 2021

Our policy brief in our Cornerstone Series highlights how recent innovations in technology have opened a path for H/HS agencies to dramatically strengthen their data and technology infrastructure, sharing recommendations on concrete policy steps that the federal government can take to help human services agencies create next-generation systems

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On-Demand Webinars from Past Events

Did you miss a webinar you were looking to attend? Or want to review materials from an event your attended? Find recent materials from previous webinars in one location.
*Only presentations where presenters granted permission are available.

On-Demand Webinars »