Who We Are

IT Solutions Management for Human Services (ISM) is a group of Health and Human Services (H/HS) Information Technology (IT) professionals representing federal, state, and local governments, from the U.S., its Territories, Canada, other countries, as well as the private sector.

Our Purpose

We promote solutions that support the mission and vision of H/HS programs. ISM advocates on behalf of state and local Health and Human Services entities to federal agencies for improvements in policies, processes and procedures. We promote best practices in Information Technology by sharing innovative solutions, connecting IT professionals and collaborating with our private sector partners.


ISM Awards of Excellence Nominations now being accepted. Deadline for nominations is June 28. Download the criteria for the awards here.

ISM Fellowships for travel assistance now open . Deadline to submit an application is June 28.

APHSA Emerging Leader Nominations now being accepted . Deadline to nominate a rising star is June 21.

Download preliminary agenda

Save the Date ISM2019
Wisconsin Center | Milwaukee, WI

September 22-25, 2019

Latest Resources

Past Webinars

Did you miss a webinar you were looking to attend? Or want to review materials from an event your attended? Find recent materials from previous webinars in one location.
*Only presentations where presenters granted permission are available.

View Past Webinars »

Past ISM Conference Materials

2017 Annual Conference »
50th Anniversary: Learning from the Past. Innovation for the Future.  |  Washington D.C. (National Harbor)

2016 Annual Conference »
Cool Solutions in the Valley of the Sun  |  Phoenix, AZ