ISM is dedicated to fostering partnerships between government and the private sector that aim to improve the use of information technology in public human services. We strive to enhance government agency understanding about technology’s role in driving innovation centered in equity and the lived experiences of people interacting with the human services system. As an Affinity Group, ISM serves as a platform for the exchange of information about innovations, successes, and lessons learned in human services IT. ISM’s core purpose is to advance the strategic use of technology in human services to meet client service and administrative needs through policy, practice, and process innovation.
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