APHSA’s National Collaborative for Integration of Health and Human Services (National Collaborative) drives innovation through the horizontal integration of the health and human services system. It promotes a system anchored in seamless, streamlined information exchange, shared services and coordinated care delivery and payment models that are person- and family-centered.

The National Collaborative supports state and local health and human services agencies and their partners in the community through guidance and tools to improve the customer experience, to reconfigure access and increase administrative efficiencies within the context of the evolving healthcare delivery system and to improve population well-being. With and through our members, the National Collaborative is advancing several initiatives that will improve policy, practice and the collective impact that is possible through the integration and alignment of H/HS systems.

APHSA’s Organizational Effectiveness team, and the Affinity Groups ISMAAHHSA and NSDTA play an essential role in helping inform sound modernization recommendations and advancing the work of the National Collaborative.

What’s New

Benefits of Interoperability in the Health & Human Services System


APHSA has collected the success stories of states who implemented integrated eligibility services. Featured in this report are several of our member states’ stories, highlighting how they leveraged an integrated funding mechanism (the A-87 Exception) which allows good business design to apply across a broad range of programs and services. It provides benefits to states, customers, and federal partners, ranging from cost containment to improved customer service, enhanced security and privacy, program integrity, and better outcomes for children and families. Although the case studies speak to the A-87 Exception funding, the benefits and lessons learned go beyond that Exception to integrated funding in general.

A-87 Contingency Steps

With the Exception to the regular A-87 cost allocation rules potentially expiring on December 31, 2018, APHSA has created a 1-page document with a list of contingency steps states are encouraged to take now to prepare. Access the document here.

Strategic Industry Partners

The National Collaborative receives funding and support from APHSA’s Strategic Industry Partners . We thank them for their continued support.