Who We Are

Greetings from APHSA's Organizational Effectiveness (OE) team! Through our consulting practice, we've partnered with members at all levels – systems, organizations, groups, and individuals – to close the gap between their current results and the vision that they desire. Since 2005, our OE team has delivered over 110 projects within over 30 states, using tools and processes from the field of Organizational Effectiveness that we have customized for human serving agencies and community partners.

Our Purpose

APHSA's OE consulting services are to provide the support that is just the right size for every locality committed to improving organizational effectiveness. We use tools customized to the assets and needs of your organization and community. Our premise is straightforward: effective organizations are foundational to building healthier and stronger communities. Our approach to technical assistance is solution-focused and carefully planned. Anchored by our commitment to continuous learning, we leverage the resources and skills that leaders and their teams bring to solve problems, so they remain solved.

With our members and partners, we are at the forefront of helping state and local communities. Together we utilize and translate our overarching framework – the Human Services Value Curve. Using these tools we develop a set of practical, impactful action steps that build momentum towards organizational and community ownership for change.

Hear What Our Clients Have to Say

The work I have done as an OE Facilitator in my agency led to additional funding, and increased community wide engagement and implementation of grass-roots programmatic change toward a common goal of ending child fatalities directly linked to child abuse or neglect. It has also supported my known commitment to quality, through internal county leadership development though training and coaching.

– Child Welfare Supervisor in a Local Agency

Find out more about our consulting practice, services, and read additional testimonials from more of our clientele.

Stories From The Field

Check out an Interactive Map (requires a login) celebrating stories of innovation and transformation in action across the country. Our members are continually working to improve the delivery of human services and each story captures some of the components of their multi-year transformation journeys.

Contact Us

Looking for information not found on our website? Check out our resources page and feel free to contact us.