The IT Solutions Management for Human Services (ISM) Education Conference & Expo is where technology leaders from state, county, and federal agencies join industry professionals to explore groundbreaking approaches to designing and delivering human services.

Produced by APHSA and its affinity group, IT Solutions Management for Human Services (ISM), this annual event is the largest of its kind and offers unparalleled opportunities for learning, networking, and hands-on demonstrations of technology and innovation solutions. Attendees from across the country can learn about cutting-edge technologies as they connect with a wide array of committed partners and organizations, all working toward the shared vision of thriving communities built on human potential. This year, the conference will be held at the Spokane Convention Center! We can’t wait to see you there!


Call for Proposals Now Open!

We are seeking inspiring submissions that highlight innovative policy, practice, and systems approaches, elevate the important work of the human services sector, and showcase leadership strategies that foster resilience, workforce well-being, productive collaboration, and deep impact. Content will be organized around the following areas:

  • Tech-Enabled Innovation
  • People-Powered & Human-Centered Design
  • Cross-Systems & Policy-Informed Alignment
  • Data-Driven & Evidence-Informed Program Delivery
  • The Possibility Lab – A space to imagine what could be

Why Attend?

  • Interact with your peers, federal and state partners, and private sector experts.
  • Dedicated sessions with federal partners, industry thought leaders, and peers sharing lessons learned and best practices.
  • Experience and hear about cutting-edge IT technologies and solutions.
  • The program agenda is explicitly designed for IT professionals in the human services sector.
  • The nation’s most significant human services technology event is dedicated to building community in the human services sector.

Who Attends?

See our breakdown of last year’s attendees by sector.

Check back for more information about the 2026 speakers as they are announced!

If you have questions or need additional information, please contact our Conference Team. Please allow up to 48 hours for a response during business days, Monday-Friday. Emails received on weekends or federal/office holidays will be responded to by the end of the day the following business day.

Sponsors TBA Soon!