Human services leaders and workforce development professionals are asked to solve some of society’s most complex challenges while building trust across political, organizational, and community divides. Whether collaborating with legislators, partner agencies, frontline staff, or the individuals and families they serve, productive communication has never been more important. Join Tami Pyfer, Chief Impact Officer at Dignity.Us and co-creator of the Dignity Index, as she introduces a simple yet powerful framework for recognizing the difference between dignity and contempt in moments of disagreement. Learn how the Dignity Index can strengthen leadership, improve collaboration, support workforce development, and foster the productive conversations needed to better serve individuals, families, and communities.

Make sure to check out her keynote presentation, Hop Off the Struggle Bus, on Tuesday, October 6 @ 8:30am during the main stage general session!

Dr. Bridget Cooper (aka “Dr. B) is a leadership development expert, facilitator, and coach who helps teams and leaders think and communicate more clearly and strategically so they can work and navigate problems proactively and effectively through her leadership development model, Strategic Perception.

She is a TEDx speaker and bestselling author of eight books on communication, conflict, change, and empowerment (including her 2025 release: “The Book: How to Navigate Clocksuckers & Live a Happy, Abundant Life,” and her 2023 toolkit, “Unflappable”). Her ambitious mission is to change the world, one life at a time. Dr. B consults and trains on a range of topics including effective leadership, addressing cognitive distortions (including biases), communication & conflict using brain science, and more. She began her coaching and speaking practice over two decades ago and has served tens of thousands of clients around the globe through her seminars, retreats, keynotes, leadership and team consulting and coaching.

She worked as a graduate professor at both the George Washington and Goodwin Universities teaching various aspects of organizational leadership. Dr. B volunteers for Junior Achievement, Lasagna Love, The Miss America Organization, Connecticut Children’s Medical Center, and various other charities near and dear to her heart.

LINKS:

• Web: drbridgetcooper.com
• Email: bridget@drbridgetcooper.com
• Amazon: amazon.com/author/drbridgetcooper
• TEDx Talk: The Secret to Making Life Hurt Less | TEDx Newport

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