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Topic: Human-Centered Design

  • EY Webinar

    Designing for Impact: A Human-Centered Approach to Child Welfare

    Webinar
    March 2025

    Explore the collaboration between the Virginia Department of Social Services (VDSS) and EY implementing a Human-Centered Design (HCD) approach for their Comprehensive…

  • Advancing Family Economic Mobility: Initiative Overview and Lessons Learned

    Publication
    February 2025

    A summary of the Advancing Family Economic Mobility (AFEM) initiative, this document describes the multi-year effort led by APHSA to…

  • reducing barriers for families

    Reducing Barriers for Families: Achieving Efficiency, Quality Customer Experience, and Confidence in Public Benefit Programs

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we describe the importance of enhancing…

  • building a better future

    Building a Better Future: Creating a Comprehensive Support System for Youth with Complex Behavioral Health Needs

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we discuss the need to ensure…

  • child and family well being

    Child and Family Well-Being: Designing a Multifaceted Approach to Child Welfare Prevention

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we describe how human services can…

  • A Foundation for Prosperity: Improving Access to Affordable Child Care

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we discuss the need to ensure…

  • Capital Hill in the late evening

    Comment on Use and Conservation of Social Security Benefits and SSI Payments That Representative Payees Receive for Beneficiaries Residing in Foster Care RFI

    Federal Policy Response
    January 2025

    APHSA and NAPCWA provided input on the Request for Information: Use and Conservation of Social Security Benefits and Supplemental Security…

  • Driving Human Services Technology and Process Innovation Opportunities for Modernizing and Aligning Service Delivery for America’s Communities

    Driving Human Services Technology and Process Innovation: Opportunities for Modernizing and Aligning Service Delivery for America’s Communities

    Publication
    January 2025

    This paper is part of our Courageous Imperatives for Human Services series. In it, we highlight the need to modernize…

  • Capital Hill in the late evening

    Comment on ACF RFI on Development of Interoperability Standards for Human Service Programs

    Federal Policy Response
    December 2024

    This letter recommends several key approaches for advancing interoperability in human services programs, emphasizing the need for increased collaboration across…

  • Capital Hill in the late evening

    APHSA Response to Draft Outline: A Toolkit for Broadening Public Participation and Community Engagement with the Federal Government

    Federal Policy Response
    December 2024

    The toolkit is designed to support health and human services practitioners by providing actionable resources and strategies for effective implementation.…

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