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Topic: Human-Centered Design

  • Simplifying SNAP Through ESAP: A 2025 Scan of State Implementation and Lessons Learned

    Publication
    November 2025

    The Elderly Simplified Application Project (ESAP) is a demonstration project that states and territories may pursue to make the Supplemental…

  • Capital Hill in the late evening

    APHSA Response to RFI on Regulatory Reform on Artificial Intelligence

    Federal Policy Response
    October 2025

    APHSA’s response to the RFI on AI regulatory reform stresses the need for responsible and ethical AI use in human…

  • Motivational Interviewing Fidelity in Child Welfare: Real-World Strategies to Improve Outcomes

    Webinar
    October 2025

    Motivational Interviewing (MI) is a powerful, evidence-based approach that strengthens collaboration with families and supports positive outcomes in child welfare.…

  • Tech Vision 2025: What’s Next for Human Services & Public Sector AI

    Webinar
    September 2025

    APHSA’s Strategic Industry Partner, Accenture leads a forward-looking session that unpacks key trends reshaping the public sector such as AI agents that…

  • AI-Powered SNAP Modernization: Assessing Potential Impacts of Artificial Intelligence on Customer Experience

    Publication
    August 2025

    The proliferation of artificial intelligence (AI) use cases is catalyzing major modernization efforts and efficiency gains across sectors, with many…

  • Doubling Down on Impact: Leading Through a Lens of Belonging

    Webinar
    July 2025

    This webinar features presentations by Dr. Trinka Landry-Bourne and Dr. Donna Wilson, who shared their expertise in social services and…

  • Plan Your Medicaid Modernization Journey

    Webinar
    July 2025

    Join us as we deep dive into the innovation Microsoft is delivering in the SLG Health Care Industry to help…

  • Scaling Child Welfare Workforce Training with AI Technology

    Webinar
    July 2025

    In this recorded webinar, APHSA’s Strategic Industry Partner, Lyssn, explores how technology can help scale and sustain high-quality training for…

  • AI as an Extra Set of Eyes: Real-Time Reviews and Support for Caseworkers

    Webinar
    June 2025

    APHSA’s Strategic Industry Partner, RedMane Technology, explores how Artificial Intelligence (AI) can support professionals working to ensure the safety, permanency, and…

  • Capital Hill in the late evening

    Response to the 2025 National AI R&D Strategic Plan RFI

    Federal Policy Response
    May 2025

    APHSA submitted a response to the 2025 National AI R&D Strategic Plan RFI, outlining challenges for state and local human…

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