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Topic: Process Innovation

  • Redesigning Business Processes to Navigate Changes in Human Services

    Catalyst Blog
    April 2025

    From what we’ve observed, most agencies have the potential to achieve considerable improvements in outcomes using the resources they already…

  • Capital Hill in the late evening

    Comment on Request for Information on the Development of an Artificial Intelligence (AI) Action Plan

    Federal Policy Response
    March 2025

    In this RFI comment letter, APHSA urges NITRD NCO to prioritize six areas in the development of an artificial intelligence…

  • Capital Hill in the late evening

    Comment on Use and Conservation of Social Security Benefits and SSI Payments That Representative Payees Receive for Beneficiaries Residing in Foster Care RFI

    Federal Policy Response
    January 2025

    APHSA and NAPCWA provided input on the Request for Information: Use and Conservation of Social Security Benefits and Supplemental Security…

  • CSNS cohort 2 report Caroline County

    Coordinating SNAP & Nutrition Supports (CSNS) Cohort 2 Case Studies

    Publication
    January 2025

    Explore how cohort 2 of the Coordinating SNAP & Nutrition Supports (CSNS) program, designed by Share Our Strength and APHSA,…

  • Capital Hill in the late evening

    Comment on ACF RFI on Development of Interoperability Standards for Human Service Programs

    Federal Policy Response
    December 2024

    This letter recommends several key approaches for advancing interoperability in human services programs, emphasizing the need for increased collaboration across…

  • courageous imperatives for human services

    The Connective Force: Driving Health, Well-Being, and Prosperity in America

    Publication
    December 2024

    The introductory to our Courageous Imperatives for Human Services series, this paper highlights how the incoming administration and Congress can…

  • Capital Hill in the late evening

    APHSA Response to Draft Outline: A Toolkit for Broadening Public Participation and Community Engagement with the Federal Government

    Federal Policy Response
    December 2024

    The toolkit is designed to support health and human services practitioners by providing actionable resources and strategies for effective implementation.…

  • Capital Hill in the late evening

    APHSA Response to Draft Memo: Broadening Public Participation and Community Engagement with the Federal Government

    Federal Policy Response
    December 2024

    This is APHSA’s draft guidance on creating an inclusive, accessible, and impactful public engagement practices. We remain committed to partnering…

  • APHSA AI powered snap modernization analysis of policy issues impacting the use of artificial intelligence in snap case processing

    AI-Powered SNAP Modernization: Analysis of Policy Issues Impacting the Use of Artificial Intelligence in SNAP Case Processing

    Publication
    November 2024

    Excitement, interest, and anticipation around Artificial Intelligence (AI) continues to build in the government human services sector as leaders seek…

  • Human Services and AI: Key Terms & Concepts

    Publication
    October 2024

    Artificial Intelligence (AI) is a technology that applies reasoning, analysis, and learning tocomplete a task or achieve a goal, without…

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