Organizational Effectiveness Consultant
American Public Human Services Association
Kimberly James is an Organizational Effectiveness (OE) Consultant with the American Public Human Services Association (APHSA). Kimberly has 25 years of experience within the health and human services field with a concentration in child welfare. Kimberly has served in leadership roles in both the public and private provider sectors, serving as the Director of a foster care and adoption agency as well as the Director of a children and youth agency. Kimberly has years of positive experience facilitating change management and other organizational development activities for health and human services agencies utilizing APHSA’s DAPIM™ model. Kimberly has also participated at every level in the federal Child and Family Services Review and other formalized Quality Assurance (QA) processes. Kimberly has both Bachelor and Master of Social Work (BSW) degrees and is a licensed social worker (LSW) in the state of Pennsylvania.