Who We Are

IT Solutions Management for Human Services (ISM) is a group of human services information technology (IT) professionals representing federal, state, and local governments from the US, its territories, Canada, other countries, as well as the private sector.

Our Purpose

We foster ideas and promote solutions that support the mission and vision of human services programs: building well-being from the ground up. ISM focuses on data-reliant and evidence informed programs and services that can enable better, faster results, provide more targeted interventions, address structural inequities, and reduce costs. We promote best practices in information technology by sharing innovative solutions, connecting IT professionals, and collaborating with our private sector partners. We also work with state and local human services entities and federal agencies to improve policies, processes, and procedures.


Save the Date for the 2023 ISM +PHSA Education Conference & Expo

ISM + PHSA Education Conference & Expo 2023

  Join us at the Gaylord Palms Resort and Convention Center in Kissimmee, FL!

Registration information is coming soon! Check out the latest announcements and event details below.
Visit 2023 Conference Website »

Latest Resources

Harnessing Data & Technology to Construct a Human Services System that Supports Thriving & Equitable Communities
August 2021 — Our policy brief in our Cornerstone Series highlights how recent technological innovations have opened a path for human services agencies to dramatically strengthen their data and technology infrastructure, sharing recommendations on the federal government's concrete policy steps can take to help human services agencies create next-generation systems.
Read More »

On-Demand Webinars from Past Events
Did you happen to miss a webinar you were looking to attend? Or want to review materials from an event you attended? Find recent materials from previous webinars in one location.
*Only presentations where presenters granted permission are available.
On-Demand Webinars »