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Topic: Process Innovation

  • APHSA AI powered snap modernization analysis of policy issues impacting the use of artificial intelligence in snap case processing

    AI-Powered SNAP Modernization: Analysis of Policy Issues Impacting the Use of Artificial Intelligence in SNAP Case Processing

    Publication
    November 2024

    Excitement, interest, and anticipation around Artificial Intelligence (AI) continues to build in the government human services sector as leaders seek…

  • Human Services and AI: Key Terms & Concepts

    Publication
    October 2024

    Artificial Intelligence (AI) is a technology that applies reasoning, analysis, and learning tocomplete a task or achieve a goal, without…

  • Paving the Road to ACCESS: Early Insights from the Aligned Customer-Centered Ecosystem of Supports & Services (ACCESS) Initiative

    Publication
    September 2024

    ACCESS is a two-year initiative led by APHSA in core partnership with NASWA that aims to create a roadmap for…

  • EY Webinar

    How Modernizing the Grants Process Can Reshape Community Impact

    Webinar
    February 2024

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