In the last 18 months, COVID-19 disrupted contact center operations as many state and local public services agencies were forced…
This is the fourth of a multi-part blog series that will take a detailed look at the American Rescue Plan…
This is the third of a multi-part blog series that will take a detailed look at the American Rescue Plan…
This is the second of a multi-part blog series that will take a detailed look at the American Rescue Plan…
This post was originally published on the blog of the Human Services IT Advisory Group (HSITAG). In the early months…
This is the first of a multi-part blog series that will take a detailed look at the American Rescue Plan…
The COVID-19 pandemic has devastated the child care market and forced many child care programs to close their doors—leaving parents…
“It’s easy to make things hard. It’s hard to make things easy.” This adage rings true for human services in…
As we continue to weather the storm brought on by 2020, there is an imperative before us. We have the…
As human services agencies look to 2021, the need to automate routine tasks to keep up with increased service demand…
