Director, Organizational Effectiveness (OE)
Phil Basso is Director, Organizational Effectiveness (OE) of The American Public Human Services Association (APHSA), with responsibility for APHSA’s Build and Connect efforts with and for its members. This responsibility includes the association’s Organizational Effectiveness (OE) consulting practice, which Phil founded and has been developing since his arrival in 2003. OE has been formally evaluated, with strong linkages found between using its tools and facilitation methods, sustaining organizational changes, improving organizational functioning, and improving service and impact on those served.
These days Phil is facilitating movement through the HHS Value Curve stages in a variety of communities around the US. He recently collaborated with the University of Minnesota and six agency teams to create an e-learning case on Value Curve progression. Phil has presented on these efforts to the European Social Network, the National Head Start Association and many others. He’s also developed a model for the process and stages of field transformation, and a unifying model of the capacity drivers for executive functioning, resilience and adaptive leadership.
Earlier in his career Phil worked in various HR and general management roles for Global Fortune 500 companies, including Citigroup’s investment bank and leasing divisions, the Frito Lay division of PepsiCo, and the LexisNexis division of Reed Elsevier. Phil earned his BA in Sociology from SUNY at Binghamton, his MILR from Cornell University, and was a doctoral candidate in Educational Planning, Policy and Leadership at The College of William and Mary before joining APHSA.